Refund policy
Refund policy
Monthly subscriptions
Monthly plans are billed at the start of each billing cycle. We do not offer refunds for the current billing period if you cancel mid-cycle — your Pro access continues until the period ends.
Annual subscriptions
If you subscribed to the annual plan and are not satisfied, you can request a full refund within 14 days of purchase.
To request a refund:
- Email hello@tuckhq.com from the email address on your Tuck account
- Include the subject line: Refund request
- We will process the refund within 5 business days
After 14 days from purchase, annual plan refunds are not available.
Exceptional circumstances
If you experienced a technical issue that prevented you from using Tuck, contact us and we will review on a case-by-case basis.
Updated on: 14/06/2026
Thank you!