Question 1

Free vs Pro: what is included

Accepted Answer

Tuck Free vs Tuck Pro

| Feature | Free | Pro | | ---- | | Files organized | Up to 10 | Unlimited | | Batch upload | No | Yes (up to 50 files) | | All 15 categories | Yes | Yes | | Google Drive integration | Yes | Yes | | AI classification | Yes | Yes | | Priority support | No | Yes (24h response) | | Price | $0 | $7/month or $49/year |

Free plan

The free plan is permanent — it does not expire. You can organize up to 10 files to see how Tuck works before deciding to upgrade.

Pro plan

Pro is for people who want to use Tuck as their ongoing document organizer. Unlimited files, batch upload, and faster support.

Upgrade to Pro →

Question 2

How to connect your Google Drive

Accepted Answer

Connecting your Google Drive to Tuck

Tuck needs access to your Google Drive to create folders and move files. You grant this access once during sign-up — here is exactly what happens.

Step 1 — Sign in with Google

On the Tuck login page, click Continue with Google and choose your Google account.

Step 2 — Review the permissions

Google will show you a consent screen listing what Tuck is requesting. See What permissions does Tuck request? for a full breakdown.

Step 3 — Click Allow

After you click Allow, Google sends Tuck a secure token. Tuck stores this token (encrypted) so it can create folders and move files on your behalf.

| You can revoke Tuck's access at any time from myaccount.google.com/permissions without deleting your Tuck account.

What Tuck does with access

Creates a Tuck folder at the top level of your Drive
Creates sub-folders for each document category as files are organized
Moves uploaded files into the correct sub-folder

Tuck never reads, modifies, or deletes files that were already in your Drive before you connected.

Question 3

Upload your first file

Accepted Answer

Your first file in under 60 seconds

Step 1 — Sign in

Go to tuckhq.com and sign in with your Google account. Tuck uses Google Sign-In so there is no separate password to remember.

Step 2 — Connect your Google Drive

On first sign-in you will be asked to grant Tuck permission to create folders and move files inside your Drive. This is a one-time step.

Step 3 — Upload a file

Click Upload in the sidebar, or drag a file directly into the Inbox. Tuck accepts PDFs, Word documents, Excel spreadsheets, images, videos, and more.

Step 4 — Watch Tuck work

Within a few seconds Tuck will:

Extract text from your file
Ask the AI which of the 15 document categories best matches it
Create the folder in your Drive if it does not exist yet
Move the file into that folder

The result appears in your Filed tab with the category and folder path.

What is next?

On the free plan you can organize up to 10 files. Upgrade to Tuck Pro for unlimited files and batch uploads.

Question 4

Is Tuck safe to use?

Accepted Answer

Yes — here is exactly how Tuck handles your data

Your files never touch Tuck's servers

When you upload a file, it goes directly to your own Google Drive. Tuck does not store a copy of your documents anywhere.

Tuck only gets limited access to your Drive

Tuck requests the drive.file permission scope — the most restricted Drive access Google offers. This means Tuck can only see and move files that Tuck itself created or that you explicitly uploaded through Tuck. It cannot access anything else in your Drive.

| Tuck cannot read, edit, or delete files that already exist in your Google Drive.

AI processing uses zero-data-retention terms

To categorize a file, Tuck extracts its text and sends it to an AI model. The AI provider operates under zero-data-retention terms: your content is processed and immediately discarded. It is never stored, logged, or used for model training.

Your password is never involved

Tuck uses Google Sign-In (OAuth). You sign in through Google's own login screen — Tuck never sees your Google password.

You can revoke access at any time

Go to myaccount.google.com/permissions, find Tuck, and click Remove access. This immediately cuts off Tuck's ability to access your Drive.

What Tuck does store

The only data Tuck keeps on its servers is:

Your email address (from Google Sign-In)
File names and which category each file was assigned
The date each file was organized

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Question 5

What is Tuck?

Accepted Answer

Tuck organizes your Google Drive automatically

Tuck is an AI-powered tool that reads each file you upload, figures out what kind of document it is, and files it into the right folder in your Google Drive — instantly, with no decisions required from you.

How it works in one sentence

Drop a file → AI reads it → picks the right folder → it appears in your Drive.

What Tuck is for

Getting rid of the "I will sort this later" pile
Keeping your Google Drive organized without a system
Handling every file type: PDFs, Word docs, Excel sheets, photos, videos, and more

What Tuck does not do

Tuck does not store your documents on our servers — your files go directly into your Google Drive
Tuck does not read your existing Drive — it only organizes files you upload through Tuck

Ready to start? Create a free account and upload your first file in under a minute.

Question 6

The 15 document categories

Accepted Answer

Tuck's 15 document categories

Tuck organizes every file into one of 15 fixed categories. These categories cover the most common document types people accumulate.

| Category | Examples | | ---- | | Finance & Banking | Bank statements, transaction history | | Invoices & Receipts | Purchase receipts, supplier invoices | | Tax & Accounting | Tax returns, W-2s, P60s, payslips | | Legal & Contracts | NDAs, rental agreements, service contracts | | Insurance | Policy documents, claim forms | | Medical & Health | Test results, prescriptions, medical reports | | Identity & Personal | Passport scans, ID copies, birth certificates | | Education & Certificates | Diplomas, transcripts, course certificates | | Employment & HR | Offer letters, performance reviews, onboarding docs | | Real Estate & Property | Deeds, mortgage docs, utility bills | | Travel & Visas | Boarding passes, visa approvals, hotel bookings | | Business & Operations | Meeting notes, SOPs, internal memos | | Marketing & Creative | Design briefs, campaign assets, brand guidelines | | Technology & Development | Technical specs, API docs, infrastructure diagrams | | Miscellaneous | Anything that does not fit the above 14 |

What if a file is in the wrong category?

See What if a file ends up in the wrong folder? for how to move it.

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